Terms and conditions

Welcome to Optimized Living Solutions, a lifestyle consultant and transformation specialist based in South Africa. By accessing our website or using our services, you agree to be bound by the following terms and conditions.

1. Service Packages

Optimized Living Solutions offers three different service packages: Personalized One-On-One Service, Online Personalized One-On-One Service, and Customized Protocols (à la carte). Each package includes different benefits and fees, as described on our website. It is the client’s responsibility to review and understand the terms of each package before signing up for a service.

1. Payments and Refunds

All payments for Optimized Living Solutions services must be made in advance, according to the terms of the chosen service package. Optimized Living Solutions reserves the right to modify the fees for its services at any time, but any changes will not affect clients who have already signed up for a service.

Optimized Living Solutions does not offer refunds for its services, except in cases of medical emergencies or other extenuating circumstances. Any requests for refunds must be submitted in writing, along with appropriate documentation, and will be reviewed on a case-by-case basis.

1. Confidentiality and Data Protection

Optimized Living Solutions is committed to protecting the privacy of its clients. All client information, including personal and health-related data, will be kept strictly confidential and will not be shared with third parties without the client’s consent.

Optimized Living Solutions uses secure servers and encryption to protect client data, but cannot guarantee the security of data transmitted over the internet. Clients are responsible for maintaining the confidentiality of their login information and for any activity that occurs under their account.

1. Disclaimer of Warranties and Liability

Optimized Living Solutions provides its services on an “as is” and “as available” basis. While we strive to provide accurate and reliable information, we make no warranties or representations about the suitability, reliability, availability, timeliness, or accuracy of our services or the information contained on our website.

Optimized Living Solutions will not be liable for any damages or losses arising from the use of our services or the information contained on our website, including but not limited to direct, indirect, incidental, consequential, or punitive damages.

1. Governing Law

These terms and conditions and any disputes arising from the use of Optimized Living Solutions services or the information contained on our website will be governed by the laws of South Africa.

By using our website or services, you agree to submit to the exclusive jurisdiction of the courts of South Africa for the resolution of any disputes.

1. Changes to These Terms and Conditions

Optimized Living Solutions reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page, and it is the client’s responsibility to review the updated terms and conditions before using our services.

1. Contact Us

If you have any questions about these terms and conditions or our services, please contact us at martin@optimizedlivingsolutions.com